WHAT OUR CLIENTS SAY ABOUT THE REAL ESTATE SHOP

“A few years ago I sold a house in Wanniassa with The Real Estate Shop because I liked the principles of the Jenman System. When it came time to sell our Fadden home the choice of agent was simple. A good result was achieved, combined with high ethics. Once you find out about the common problems in the real estate industry and see how The Real Estate Shop team negotiate for the Seller, you will want them to look after your property sale too. They really are a real estate agent you can trust.”

Songfa Liu


“It continues to amaze me, the poor service that agents continue to give, when will they realise that they are employed by us, the seller? The amount of open houses and inspections I went to, while trying to purchase, where the agent did not care about the seller! Not only did they tell many ‘lies’ most were also very open in telling me everything personal and sadly, the lowest price the seller would sell for, I must say on occasion I did say “I’m pleased you are not selling my home”.

I continue at each opportunity, if I know of someone selling, to spread the word of the excellent service I received from you, ‘The Real Estate Shop’

Selling my 2 properties with you was painless and very professional. I was continually kept informed and you never tired of my endless questions.”

– Hellan Smyth


“We have great pleasure in thanking you for treating us like we were your only clients. Your hard work and professionalism made it possible to sell our home so quickly without any fuss. What we really appreciated was, there was no open house and only genuine buyers were shown through our home.”

– Ronda and Alan Wright


“You were open and honest and we could tell from our first meeting that you weren’t there to hoodwink us. I particularly liked the ‘Home Sellers Protection Guarantee’ that made very clear – up front – your estimated selling price, fees and expenses. We have been to a few auctions and open houses and don’t like the pressure of selling that way. Your method of appointments made us feel our home was secure at all times. You achieved the best price for us, certainly much more than we anticipated.”

– Margaret and Harry Burkett


“Acknowledging the terrific result you achieved in selling my house above the asking price I especially appreciated not having to deal with an ‘open house’ process – a godsend in a life as busy as mine!”

– Penny Gilmour


“We had never sold a house before and we heard about Neil Jenman and the Real Estate Shop from some friends who knew about the dangers of selling a house through a standard agent. We didn’t want to have to worry about being caught out so for us the choice was easy: we wanted an honest, ethical agent and the Real Estate Shop proved true to their claim. The selling price was far above what we expected it would be and we were very happy with everything. We wouldn’t hesitate to recommend the Real Estate Shop to anyone buying or selling. You should use them too!”

– Jessica and Ariel


“We were very impressed with The Real Estate Shop’s values and selling method. In particular, we did not want open inspections or to sell by auction.”

Norm and Shirley



“Having our house open to only prospective buyers certainly put our minds to rest as we knew these people really were interested in buying it. Needless to say our home was sold within two weeks!”

Scott and Helen Chadwick


“We were very pleased with the approach taken by The Real Estate Shop that ensured only genuine buyers were shown through our home, meaning we were not inconvenienced by open house inspections.”


- Trevor and Annette


“There is no doubt that your advice to us at our pre-listing discussions were directly advantageous in achieving a higher-than-listed sale price.”

– David and Di Nolan


“Because there was NO OPEN HOUSE and viewings were by appointment it was really quite stress-free. We know we got an amazing price and that is down to the negotiating abilities of the agent.”

-Lon and Carly Miley


“We are impressed by your ethical approach approach and particularly that only genuine buyers inspected the house.”

– Paul and Christine Bailey


“We particularly liked the fact that we were not pressured to put our house on ‘open exhibition’. Nor were we pushed into accepting low offers. We had a number of serious offers and our house sold for above its asking price.”

– Paul and Janine Illidge


“We checked out another real estate company and were not impressed. We checked out the internet and read about the Jenman System. We were very impressed and decided to give it a go. The experience in selling our home turned out to be most pleasurable instead of stressful.”

– Cathy and Russ Upston


“My family and I would like to extend to you our deepest gratitude for your thoughtfulness, professionalism, courteousness and caring. We saw and heard many of the ‘typical’ real estate spiels and even came close to getting caught up in an auction. Now that we have had exposure to an ethical real estate agent I would not go anywhere else. Neil Jenman’s philosophy on real estate selling is long overdue.”

– Rachael Hunter


“I am so pleased I read and kept the leaflet delivered last year outlining your ethical approach to the process of buying and selling houses. The minimal disruption and the happy and quick resolution made the sale a totally painless experience.”

– Alec Smith


“My financial situation had changed and I faced losing my home. Instead of selling the house, you put me in touch with a financial consultant who managed to help me keep my home. You touched my heart that day; a simple act of caring for a person rather than a house sale blew me away.”

– Amy McCauley


“My brothers and I were greatly impressed by the service we received and we still can’t believe how good a price you negotiated for the house. Jeremy, your liaison work made a huge difference.”

– Paola Tulley


“Thank you for the effort and might I say that I believe that all other real estate agents should take a long hard look at the way they sell houses because the system under which you operate is fair for all concerned. I hope this email will encourage more people to engage a real estate agent that espouses such high principles. We have nothing but praise for manner in which the sale of our house was conducted.”

– David Neilson


“Anyone thinking of selling should definitely to use the Real Estate Shop before going to any other agency. Unlike other agencies I have dealt with, they are realistic, honest and their methods (based on the Jenman principles) cannot be faulted. Every staff member I dealt with were friendly, efficient and were genuine about getting a fast result.”

– Matt and Ro Henseleit


“The other agency pushed auctions with indecency never once informing me of the costs that we would have to bear regardless of the outcome of any auction. Jeremy and Jacky, in stark contrast, turned a potentially threatening and stressful experience into a very positive one. I am so impressed with “the Jenman system” that I will tell all my friends and acquaintances about the wonderful experience we had selling our house with The Real Estate Shop.”

– Harry Burkett


“You had our absolute trust knowing that you understood our needs and you would do your best for us. You have made our experience of selling our beloved home easy and pleasurable. It’s nice to see an agent that had fantastic work ethics.”

– Matthew and Amanda Borg


“We totally support you in the marketing methods you use and advocate. We shall certainly have no hesitation in recommending you to anyone we meet, who needs the services of a great real estate company. On top of all this your incredibly generous ‘Lifetime Warranty’ is extremely reassuring. We hope we won’t need to call on you for those extra offers, but it’s good of you to be so supportive in these financially unstable times.”

– Graham and Pat Cumming


“We bought our home through The Real Estate Shop and sold it 7 years later through the Real Estate Shop. Both experiences were fuss free and quick. The Jenman approach worked really well for us with no open house experiences and only genuine buyers to worry about. Jeremy and his team were both professional and thoughtful in their dealings with us.”

– Suzanne